Business for sale

Business description

Established in 2000 and trading under its current name for five years, this business has developed a reputation that is so impressive that clients will visit the centre regularly from as far as London and across to the Essex coast.

The business provides non-surgical treatments and therapies, other beauty type treatments and a range of skin products that are aimed at people with skin complaints, acne or for anti-ageing and cosmetic reasons.

The business operates from a town centre location. The premises include two treatment rooms, a consultation room, an office, waiting room and reception/retail area.

The business has a consultative rather than commercial approach which has proven to be successful in terms of high levels of customer satisfaction, word of mouth referrals and most importantly in terms of long term customer loyalty and repeat business.

The management ensure that photographs are taken to record the progress that is made during a period of treatment. This is an example of how the business is focused on delivering tangible results. The business does not, over promise and under deliver, nor does it try to exploit clients by offering ineffective or unnecessary treatments.

Staff are well trained and it is essential that they have a minimum of NVQ2, but more usually NVQ3 to be considered for employment. The management feel that it is vital that all staff are able to communicate effectively and have the emotional intelligence required to deliver high levels of service. Role plays are part of training and ‘mystery clients’ are used to check that staff are maintaining high levels of performance.

This is an opportunity to acquire a business that does not compete with the average beauty and cosmetic style salons and indeed a much higher than average number of male clients use the services of this business because it is more professional.